Contact
Get in Touch
I'd love to hear from you! Whether you have questions about a specific piece, are interested in custom work, or just want to say hello, please don't hesitate to reach out.
Response Time
I typically respond to all inquiries within 1-2 business days. If you need a faster response, please call during regular business hours.
Custom Orders
I accept custom orders when feasible. If you have a specific color scheme, size requirement, or design idea in mind, please email me with the following information:
- Type of piece you're interested in (spider, suncatcher, etc.)
- Preferred colors or materials
- Approximate size requirements
- Timeline for completion
- Budget range
Please note that custom pieces may take 2-4 weeks to complete depending on complexity and current order volume.
Care & Maintenance
If you have questions about caring for your Sunwoven piece, please refer to the care instructions included with your purchase or contact me directly. I'm always happy to provide guidance on keeping your piece looking beautiful.
Purchase Support
For questions about orders placed through our marketplace partners, please contact them directly:
GoImagine Orders
Visit our GoImagine store for order status, shipping information, and returns.
Etsy Orders
Visit our Etsy store for order status, shipping information, and returns.
You can also contact me directly if you need assistance with any purchase.
Location
Sunwoven by Petra is based in North Carolina, USA. All pieces are handcrafted in my home studio.